Effective Date of 10 August 2023.
At Boon Tutors, we place great value on protecting the privacy and confidentiality of our users. We take great care to treat any data collected from you with extreme confidentiality; this Privacy Policy details how we collect, use, store and safeguard this information. By accessing or using our services you acknowledge having read, understood and agreed to be bound by its terms.
Information We Collect:
When registering or using our services, we may collect personal information like your name, email address, contact info and billing details.
We may also collect additional information you provide voluntarily, such as your educational background, preferences and other pertinent details.
1.2 Usage Information:
We may collect information regarding your interactions with our website and services, including IP addresses, device information, browser types used, pages visited and any other usage details.
We may use cookies and similar technologies to gather this data. Your preferences can be managed via browser settings. 1.3 Communications Information:
When communicating with our tutors or customer support team through our messaging system or other channels, we may collect and store those conversations to provide assistance and improve our services. Here’s How We Use Your Information:
mes mes 2.1 Delivering and Enhancing Services:
We utilize the information we collect to provide and improve our online tutoring services, tailor your learning experience and meet your individual needs.
This includes matching you with suitable tutors, overseeing tutoring sessions and facilitating communication between you and your tutor. 2.2 Communication and Support:
We may use your information to communicate with you regarding your account, tutoring sessions, updates to our services and important announcements. We also utilize it for customer support services and any inquiries or issues or feedback you may have.
2.3 Analytics and Research:
At times, we may analyze user data to gain insight into their behaviors, preferences, and trends – this data helps us improve services, develop new features, and enhance user experiences overall.
Information Sharing and Disclosure:
No Third-Party Sharing of Information: 3.1
No third parties will ever use or disclose your personal data without your express permission for marketing, advertising, or other purposes. Your information is strictly used for the sole purpose of providing tutoring services and improving your learning experience.
3.2 Service Providers: To help deliver our services more effectively, we may engage reliable third-party service providers such as hosting, payment processing, analytics, and customer support.
These service providers are carefully selected, bound by strict confidentiality agreements, and only allowed to use your information as specified by our agreements with them.
3.3 Legal Requirements:
Under law or legal proceedings, we may disclose your data.
We may disclose your information if we deem it necessary for the protection of our rights, property, and safety, as well as to safeguard those of our users or others when it appears necessary to address potential fraud, security breaches, or violations of our Terms of Service Agreement. Data Security:
4.1 Effective Security Measures:
At Our Place, we take proactive steps to protect your personal data from unauthorised access, disclosure or alteration. Our security protocols utilize industry-standard encryption protocols, firewalls, access controls and other technologies designed to secure it – such as internal access restrictions for our employees.
Access to your personal information is strictly limited to our authorized personnel who require it for job duties and we enforce stringent confidentiality obligations on employees and contractors.
Data Retention Period : 51 Limited Retention Period (LP).
Your personal information will only be kept for as long as necessary to fulfill its purposes, or as required or permitted by law.
Once your information is no longer needed, we will safely delete or anonymize it so it cannot be linked back to you.
Children’s Privacy:
Age Restrictions: Our services are intended for people 18 years or older. We do not knowingly collect personal information from individuals under 18 years of age. International Transfers: No Cross-Border Data Transfers are Available:
Your Choices and Rights:
mes The following are your choices and rights with regard to personal data collection:
Unsubscribing from marketing communications is easy – simply follow the unsubscribe instructions provided within emails or contact us directly to do so.
8.3 Data Subject Rights:
Depending on your jurisdiction, you may have various rights concerning your personal information, such as accessing it directly and making amendments as needed, having it erased permanently if inaccurate, restricting its processing and being allowed data portability.
If you would like to exercise any of these rights, please reach out to us using the information at the end of this policy. Any updates will be communicated here as they occur.
9.1 Policy Changes: From time to time, this Privacy Policy may be revised in response to changes in our practices or legal requirements. Any material modifications will be communicated via our website or other communication channels. For any significant updates please contact us – We welcome hearing your ideas on improving it further!
For questions or inquiries regarding our Privacy Policy or practices, please do not hesitate to reach out. We look forward to helping!
At our organization, we take your privacy very seriously and are dedicated to answering any inquiries about how your personal data is collected, used or secured.
Thank you for trusting us with your learning needs.
